Frequently Asked Questions
ORDER STATUS & DELIVERY
Within 5 -7 working days for metros and Tier II cities, except for some pin codes, it will take a little more time. In the event of a delay, please contact us at contact@banswarabrands.com or you can Whatsapp us
You will get a confirmation mail with invoice details.
If your order is delayed, after the stipulated time, kindly write to us at contact@banswarabrands.com so that we can resolve the problem as soon as possible.
Kindly share your Pin Code by writing to us at contact@banswarabrands.com or you can whatsapp us
For India, there are no shipping charges for orders.
Yes, we do provide delivery outside India (depending on the city), but there is no cash-on-delivery facility for international orders. Note: International orders are not eligible for returns and exchanges.
ORDER CANCELLATION
- Return and exchange can be done by clicking the return option.
- Kindly pack the products with their tags and seal them intact. Once the packet is returned and back to the warehouse, we will refund the amount in your bank account.
- In case of Exchange, the exchange product will be dispatched once the product is picked up from your premises.
- There is no additional charge for any exchange orders or return orders.
In that case, please place a return for the product from the link below. While placing a return order, share the defective product picture. Once a return order is placed the product will be picked up free of cost.
- Replacement of the product should be done within 7 days of receiving it.
- The product will be delivered in 5 - 7 working days. For further assistance, please email us at contact@banswarabrands.com.
The exchange order will be dispatched within 5 - 7 working days after the product is collected from the user.
Reach us through the below email address:contact@banswarabrands.comor you can WhatsApp us.
Yes. The refunds are issued to your bank account.
SIZING HELP
There is a size chart on the product page where you will find detailed descriptions of the size available. Depending on this you can select the correct size for your clothes. For more information write to us at contact@banswarabrands.com or you can Whatsapp us.